Welcome to Koolkart. These "Terms and conditions" are the terms on which this website: http://www.koolkart.com and the company Sirios Technologies Private Limited (the "Website") and its services (as defined below) are made available to you (“User”). By mere use of the website, you are entering into a contract with Sirios Technologies Private Limited, 326, Pantheon Road, Egmore, Chennai - 600008 and the terms below constitute your obligation.
This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Any usage of the site, with or without signup, constitutes membership to Koolkart.com. Membership is free, and is open to all individuals who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, are not eligible to use the website Koolkart.com. If you are a minor, you shall not use or transact on the website Koolkart.com. We reserve the right to terminate your membership if any breach is discovered or reported.
We strongly respect your privacy. To control your privacy preferences, please visit http://www.koolkart.com/preference.htm. We collect your personal information (name, address details, email id, contact number, etc) during your registration or in your subsequent visits. We may share your personal information to detect theft and fraud, or any illegal acts. Any such parties we share this information with, will not use this to market products to you, unless you explicitly opt-in. We may share your personal information with sellers, affiliates and other third parties (e.g. courier companies) which is required to complete any contract with you (e.g. purchase of a product).
3. Description of Services
We provide you with a number of services, tools and online resources, including but not limited to purchasing products, search functionalities using key words, storage of your product likes, price comparison, communication with friends (the "Services") to allow you to find the most relevant products offered on the websites of a number of third parties ("Merchants") and buy products from other users who have their storefront on Koolkart ("Sellers").
4. Free Shipping
Yes, completely free shipping on all purchases made on Koolkart.com, from any designer. No minimum amounts. Just shop to your hearts content.
5. 15 day return policy
We aim to provide you with the best customer service in India. Koolkart.com has a 15-day return policy, applicable from the date of delivery of the product. If the size doesn't fit or the product has a defect, you can get a full refund by couriering back the product to the designer and letting us know via email at email@example.com, along with the order number and the courier details. Once the designer receives your product, you will get a complete refund of your amount paid + reasonable shipping charges incurred by you. Have any questions on the return policy? Just call us at +91 44 42065648 (10 AM to 8 PM) or email us at firstname.lastname@example.org.
Refund is subject to the product being returned in the same packaging and condition as delivered, along with any tags.
Incase of replacement, please return the product as mentioned above and place a new order on Koolkart.com. Replacement is subject to the product being returned in the same packaging and condition as delivered, along with any tags.
7. Cancellation of order
If you wish to cancel the order, please let us know by contacting us at +91 44 42065648 or drop us an email at email@example.com. If your product has not been dispatched, we will be happy to cancel your order rightaway with a complete refund, with no cancellation charges. Despite our best efforts, there may be instances, where we have to cancel your order. This could be due to unavailability of the product or other reasons. In such cases, you will get a complete refund of your order.
8. Product guarantee
We offer other users (sellers) to showcase their products on Koolkart, which can be purchased by you. We take all precautions to ensure the highest product quality. If you receive any product which is materially different from the product description on Koolkart, we will replace or refund your purchase amount if Koolkart is intimated by email at firstname.lastname@example.org within 15 days. Any decision on the replacement or refund guarantee is at the sole discretion of the website and shall be final and binding. The website reserves the right to alter or withdraw the return/refund/replacement policy without any intimation.
9. Service Levels
The site, application, all content, including description, images, etc are provided “AS IS”, without warranty of any kind, either expressed or implied.
10. Content Posted by You
You acknowledge that you are responsible for all information, data, text, software, photographs, graphics, video, messages and other materials ("User Content"), whether publicly posted or privately transmitted, which you upload, post, email or otherwise transmit via the Website and/or Services. With respect to all User Content you elect to post on the Website, you grant us the royalty-free, perpetual, irrevocable, non-exclusive and fully sub-licensable right and licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform and display such User Content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. You accept that in case of termination of services of www.koolkart.com, you will not hold the Website liable for any penalty or damages.
11. Copyright/ Copyright License
Koolkart and its company "Sirios Technologies Private Limited" respect all copyright and intellectual property rights and expects its users to do the same. If any copyright infringement is reported to us at the address mentioned below, Koolkart will, at its sole discretion, expeditiously work to remove all copyright infringed material from the site. If you are a copyright owner, please report any infringement to us at the email address mentioned below, with details on the copyright material infringed, the URL you would like removed and your full name and address. Email address: email@example.com
You acknowledge and agree that, to the maximum extent permitted by law, the entire risk arising out of your access to and use of the site, application and services remains with you. You agree to compensate us and our subsidiaries, affiliates, officers, agents, co-branders and other partners, and employees, from any claim or damages (including any legal fees in relation to such claim or damages), made by any third party in respect of any matter in relation to or arising from your use of the Website including any breach or suspected breach of these Terms or your violation of any law or the rights of any.
Any dispute relating to the website, purchase from Koolkart or any seller store, will be adjudicated in any state or federal court in Chennai, Tamilnadu, and you hereby consent to exclusive jurisdiction and venue in these courts.